Category: Organizational Design
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Competitive advantage or wasted human potential?
There are patients waiting at a doctor’s clinic in a private hospital for the past hour or so as a doctor was doing his inpatient follow up rounds. His secretary gets a phone call. The secretary hurriedly finds the doctor and conveys something to him. The doctor hastily concludes his rounds and heads out. Later,…
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How to assess training effectiveness?
Here’s something I prepared based on the Kirkpatrick model for evaluating how effective are the organizations training programs. In most cases, at least that I have seen the effectiveness evaluation ends at the first level (Reaction). If you’re reading this, do please share your comments below. Thank you! Level What? Assessment Method (How?) When to…